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Terms & Conditions

 

By accessing or using this website you agree to be bound by these terms and conditions.

Warranty:

bower & beyond products carry a 12 month manufacturer's warranty.  This warranty does not cover scratches and other general wear and tear due to usage, or damage to a product due to inappropriate usage.  For warranty claims, please contact service@bowerandbeyond.com.

Shipping:

Free shipping is offered for orders over $150 for all metropolitan areas within the Australian mainland. For delivery outside metropolitan areas, there may be an additional charge. To confirm the cost of delivery for non-metropolitan areas, please contact us on info@bowerandbeyond.com and we will assist you.

Please note that the shipping rates for items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full kilogram, and shipping costs will calculated on checkout.

bower & beyondcurrently only ship to Australian destinations, but will be shipping to international destinations in the near future.  If you are an international customer and would like to be kept informed regarding product availability in your location, please email info@bowerandbeyond.com.

Returns:

We hope you will be delighted with your purchases from bower & beyond, but if not, you can return unused items in original packaging within 14 days for a full refund.

If the return is due to you changing your mind, you will be required to pay the return shipping costs.

If you have received an incorrect, defective or damaged item, we'll pay the return shipping costs and the costs to ship the replacement item to you.

If you need to return an item, please contact us at service@bowerandbeyond.com and we will assist you with the process.

Intellectual Property:

bower & beyond are happy for you to provide links to our website, and you may use the name 'bower & beyond' or bowerandbeyond.com, however you may not use the bower & beyond logo or trademarks without prior written consent.

bower & beyondis the owner of the Australian Registered Design for rokii and the registered owner of the trademarks 'bower & beyond' and 'rokii'.  The rokii product and the registered trademarks may not be copied or reproduced without prior written agreement from bower & beyond.

If you are interested in licensing any bower & beyond products, please contact us at info@bowerandbeyond.com

Copyright:

Unless otherwise indicated, copyright in the information and images on this web site is owned by bower & beyond. All rights reserved. Except for the purpose of a bona fide use of this site or as otherwise permitted by the Commonwealth Copyright Act 1968, this site or any portion of this site may not be reproduced, duplicated, copied, sold, re-sold or otherwise exploited for any commercial purpose that is not expressly permitted by bower & beyond.

Safety:

bower & beyond take great care to ensure our products are designed to be as safe as possible. However it is necessary that children are supervised at all times when engaged in play. We may give an estimated age range for the use of our products, however it is essential that you use your own judgement to ensure your child is safe.  bower & beyondare not responsible for any harm caused by inappropriate usage.  Please read all accompanying instruction manuals and warnings prior to using products.